Identity
customer_success_bot- Owner
- Nina Alvarez, Customer Success
- Review state
- pending
Agent access certification
CustomerSuccessBot
Looks up approved playbooks and posts internal account reminders to the success team.
Risk tier
clear
0 verified findings
Effective accessDirect + delegated
-
read_knowledge_basedirect grant -
send_internal_messagedirect grant
Granted vs. NeededLLM-assisted signal
Declared need
- searches and reads approved internal knowledge articles
- sends reminder messages through the internal messaging system to employees
Concrete grant gap
No tool-ID-level gap was asserted. Treat capability inferences as review context, not a fact.
Cited findings
Why this card needs attention
✓
No verified findings
This is not a guarantee of safety; it means no configured v0.1 rule fired with valid evidence.